"I am writing this letter regarding the customer service I received from Iliana Ng.  She has been outstanding with communication/design and attention to details has made this process effortless.  I truly appreciate her assistance with helping the client receive their items on a very tight deadline.  I look forward to working with Fortress again and have recommended this company to fellow designers."

- Theresa Puchkoff

"Fortress, I just wanted to express my appreciation for how you saved us from a potential catastrophe. We needed these seats before 10/26 and our previous seating provider dropped the ball on numerous occasions. You all have managed to meet our deadline with 2 days to spare with little to zero notice on our part. Thank you so much for your support and flexibility, you will be our exclusive seating provider and I look forward to doing business with Fortress Seating in the future. Great job guys!"

- John Prince II, Five Smooth Stones Audio Video & More

"Fortress is one of those exceptional vendors that sets the bar for how to provide customer service.  From the ordering process to standing by their product for years after installation, Fortress is one of those rare companies that understands the extra mile we all need to go to keep our demanding clients happy.  If you are not doing business with Fortress, you are doing yourself and your clients a disservice."

- Eric Thies,  DSI  

"Fortress can cover the seating needs for any customer, however when I need an innovative product or total customization they are the only ones that can do what my customer's are looking for."

- Mark Ontiveros,  Audio Images

"Thanks again for all of your help and support - fantastic experience to date!  I can't tell you what an amazing experience and customer service difference this is from your competitors!"

-  Mitch, Drakes Penwell Design Group

"Fortress Seating is by far and away the best custom furniture manufacturer serving the custom integration channel.  There isn't anything these guys can't do, from custom theater seating to high-end family room sectionals.  If you can dream it up, Fortress can build it.  when it comes to top of the line quality and TRUE custom furniture, there is no one else I would prefer to work with!"

- Cory Reif,  Eagle Sentry 

"Eagle Sentry has worked exclusively with Fortress Seating for over a decade.   Fortress offers the highest level of professionalism and customization.  No two rooms are ever the same.  Fortress provides us the ability to exactly fit the furniture to the room."

- Cory Reif, Eagle Sentry

" We have enjoyed working with Fortress seating over the years as they are always knowledgeable, friendly, and customer-service oriented.  A true partner in supplying us with custom seating solutions for our projects."

- Mark Ontiveros,  Audio Images